Terms and Conditions

Last Updated: 01-08-2024


Introduction

Welcome to Divine Infosoft. These Terms and Conditions ("Terms", "Agreement") govern your use of our website located at https://divineinfosoft.in and our URL shortening services, bio pages, QR code generation, and related services (collectively, the "Service") operated by Divine Infosoft ("we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.


Acceptance of Terms

By creating an account, accessing, or using our Service, you:

  • Acknowledge that you have read and understood these Terms
  • Agree to be legally bound by these Terms
  • Represent that you have the legal authority to enter into this Agreement
  • Confirm that you are at least 18 years old or have parental/guardian consent

Description of Service

Divine Infosoft provides premium URL management solutions including:

URL Shortening Service

  • Convert long URLs into shorter, manageable links
  • Custom branded short links with your domain
  • Advanced analytics and tracking capabilities
  • Bulk URL shortening for enterprise users

Bio Pages

  • Mobile-optimized landing pages for social media profiles
  • Customizable themes and layouts
  • Contact forms and social media integration
  • Performance analytics and visitor tracking

QR Code Generation

  • Dynamic QR codes with custom branding
  • Real-time tracking and analytics
  • Bulk QR code generation
  • Various format and size options

Analytics and Reporting

  • Detailed click analytics and geographic data
  • Device and browser information
  • Referral source tracking
  • Custom reporting and data export

User Accounts

Account Registration

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You may not create multiple accounts to circumvent service limitations

Account Responsibilities

  • You are fully responsible for all activities under your account
  • You must not share your account credentials with others
  • You agree to maintain the security of your login information
  • You must update your information when it changes

Account Termination

  • You may terminate your account at any time through your account settings
  • We may terminate or suspend accounts that violate these Terms
  • Upon termination, your access to the Service will cease immediately
  • We may retain certain information as required by law or for legitimate business purposes

Acceptable Use Policy

Permitted Uses

You may use our Service for legitimate business and personal purposes, including:

  • Marketing and promotional campaigns
  • Social media link management
  • Professional networking and branding
  • Educational and informational content sharing

Prohibited Uses

You agree NOT to use the Service for:

Illegal Activities

  • Any unlawful purpose or activity
  • Violating any applicable local, state, national, or international law
  • Transmitting or facilitating illegal content

Harmful Content

  • Malware, viruses, or other malicious code
  • Phishing, fraud, or deceptive practices
  • Harassment, threats, or abusive content
  • Spam or unsolicited communications

Intellectual Property Violations

  • Copyright or trademark infringement
  • Unauthorized use of proprietary content
  • Violation of trade secrets or confidential information

Adult Content

  • Pornographic or sexually explicit material
  • Content harmful to minors
  • Adult services or escort services

Prohibited Industries

  • Illegal gambling or gaming services
  • Unlicensed pharmaceutical products
  • Illegal weapons or firearms
  • Hate speech or discriminatory content

Technical Abuse

  • Attempting to hack, breach, or compromise our systems
  • Automated scraping or data harvesting
  • Creating excessive load on our servers
  • Reverse engineering our software

Content and Intellectual Property

User Content

  • You retain ownership of URLs and content you submit
  • You grant us a license to process, store, and display your content as necessary to provide the Service
  • You represent that you have the right to submit all content you provide
  • You are responsible for ensuring your content complies with applicable laws

Our Intellectual Property

  • The Service, including all software, designs, and content, is owned by Divine Infosoft
  • You may not copy, modify, distribute, or create derivative works of our Service
  • Our trademarks and logos may not be used without express written permission
  • Any feedback or suggestions you provide may be used by us without compensation

Copyright Policy

  • We respect intellectual property rights and expect users to do the same
  • We will respond to valid DMCA takedown notices
  • Repeat copyright infringers will have their accounts terminated
  • To report copyright infringement, contact us at [copyright@divineinfosoft.in]

Service Availability and Performance

Service Uptime

  • We strive to maintain 99.9% uptime for our Service
  • Scheduled maintenance will be announced in advance when possible
  • We do not guarantee uninterrupted access to the Service

Service Modifications

  • We may modify, update, or discontinue features of the Service
  • We will provide reasonable notice of material changes
  • Continued use of the Service constitutes acceptance of modifications

Technical Requirements

  • You are responsible for ensuring your internet connection and devices meet our technical requirements
  • We do not guarantee compatibility with all devices or browsers
  • You must use supported browsers and keep your software updated

Payment Terms and Billing

Subscription Plans

  • Free and paid subscription plans are available
  • Pricing and features are subject to change with notice
  • Upgraded features are available to paid subscribers only

Payment Processing

  • Payments are processed through secure third-party payment processors
  • You agree to provide accurate billing information
  • You authorize us to charge your payment method for applicable fees

Billing and Renewals

  • Subscription fees are billed in advance on a recurring basis
  • Automatic renewal can be disabled in your account settings
  • No refunds are provided for partial billing periods

Fee Changes

  • We may change our fees with 30 days' notice
  • Price changes will take effect at your next billing cycle
  • You may cancel your subscription to avoid increased fees

Data and Privacy

Data Collection

  • We collect and process data as described in our Privacy Policy
  • You consent to our data collection and processing practices
  • We use data to provide, improve, and protect our Service

Data Security

  • We implement reasonable security measures to protect your data
  • You acknowledge that no data transmission is completely secure
  • You use the Service at your own risk regarding data security

Data Retention

  • We retain your data as long as your account is active
  • Some data may be retained for legal or business purposes after account closure
  • You may request data deletion subject to legal requirements

Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Damages

IN NO EVENT SHALL DIVINE INFOSOFT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so the above limitations may not apply to you.


Indemnification

You agree to defend, indemnify, and hold harmless Divine Infosoft, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Your content or data submitted through the Service

Termination

Termination by You

  • You may terminate your account at any time
  • Termination does not relieve you of payment obligations incurred before termination
  • Upon termination, your right to use the Service ceases immediately

Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you:

  • Violate these Terms or our policies
  • Engage in fraudulent or illegal activities
  • Cause harm to other users or our Service
  • Fail to pay applicable fees

Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • We may delete your account and data
  • Provisions that should survive termination will remain in effect
  • You remain liable for all obligations incurred before termination

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Dispute Resolution Process

  1. Informal Resolution: Contact us first to attempt resolution
  2. Mediation: If informal resolution fails, disputes may be submitted to mediation
  3. Arbitration: Unresolved disputes may be subject to binding arbitration
  4. Jurisdiction: Legal actions must be brought in courts of [Your Jurisdiction]

Class Action Waiver

You agree not to participate in class action lawsuits against us. Disputes must be resolved individually.


General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Divine Infosoft regarding the Service.

Modifications

We may modify these Terms at any time by posting updated Terms on our website. Your continued use of the Service constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

We may assign these Terms to any third party without notice. You may not assign your rights under these Terms without our written consent.

Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.


Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@divineinfosoft.in
Website: https://divineinfosoft.in

For legal matters, please include "Terms and Conditions" in the subject line of your email.


Acknowledgment

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.